Warranty Information

Replacement Cartridges & Parts

 
Replacement Parts
Platinum Digital Water Ionizer Cartridge
Platinum Digital Water Ionizer Cartridge
$199.00

Compatible only with the “Platinum Digital Water Ionizer”.

Platinum Water Ionizer 1st Cartridge for BTM 500 model
sale
Platinum Water Ionizer 1st Cartridge for BTM 500 model
$199.00 $249.00

Compatible only with Platinum Water Ionizer BTM500 model.

Platinum Water Ionizer 2nd Cartridge for BTM 500 Model
sale
Platinum Water Ionizer 2nd Cartridge for BTM 500 Model
$199.00 $249.00

Compatible only with BTM500 model.

Alkaline Balance Water Ionizer 1st Cartridge for BTM 700 Model
sale
Alkaline Balance Water Ionizer 1st Cartridge for BTM 700 Model
$199.00 $249.00

Compatible only with Alkaline Balance Water Ionizer BTM 700 Model.

Alkaline Balance Water Ionizer 2nd Cartridge for BTM 700 Model
sale
Alkaline Balance Water Ionizer 2nd Cartridge for BTM 700 Model
$199.00 $249.00

Compatible only with Alkaline Balance Water Ionizer BTM 700 Model.

3 Year Extended Warranty
$179.00

*IF UNIT IS MORE THAN 2 YEARS OLD, EXTENDED WARRANTY IS UNAVAILABLE FOR PURCHASE*

The extended warranty certifies that your Platinum Water Ionizer’s original manufacturer’s warranty of 2 years has been extended for an additional 3 years from the date of purchase for a total of 5 years. Upon purchase, you will be able to download your certificate. You must submit a copy of this certificate along with a proof of purchase for any warranty claim.

Rest assured that your Platinum Water Ionizer has been manufactured from the finest materials and workmanship. On top of that, this certificate of extended warranty will give you even more peace of mind for years to come. Enjoy and Live Healthy.

Please be sure to also register your Ionizer by clicking here: https://www.platinumdigitalionizer.com/warranty#registration

Diverter Valve 1/2” Barb
Diverter Valve 1/2” Barb
$15.00

Fits the following units

  • BTM 500 Platinum Ionizer

  • BTM 700 Roex/Alkaline Balance

Diverter Valve 1/4” Comp
Diverter Valve 1/4” Comp
$15.00

Fits the following units

  • Platinum Digital Ionizer

 

Warranty Claims

To have your unit serviced please:

  1. Fill out this form

  2. Remove cartridges and water and send your unit enclosed with your name, email, and phone number to:

Warranty Department
5530 S Arville St

Suite K Las Vegas, NV 89118

*Please obtain tracking number.

*For questions, please call 1-800-261-4501 or email orders@lakeindustries.com

Register Your Product

Welcome to the Platinum family! We wholeheartedly believe in the quality of our products to last a lifetime. The Platinum Digital Ionizer comes with a 2-year warranty. Register your product(s) below to receive faster customer support, special offers, and more.